Legal Notice
Legal Notice
Publication Director :
Keith Gitras
Site host:
Host name: Keith Gitras
Address: 7 allée Valentina Téréchkova, 93270 Sevran
SIRET: 979 457 934 00011
Terms of Sales :
These general conditions of sale govern the contractual relations between The Shanty Hair and its customers in the context of the sale of products on the site www.theshantyhair.com . By placing an order on the site, the customer accepts these conditions without reservation.
Site owner:
Business Name: The Shanty Hair
Address: 7 allée Valentina Téréchkova, 93270 Sevran
Telephone number: 0778257587
Email: theshantyhair@gmail.com
Protection of personal data :
The User is informed that during his visits to the site, a cookie may be automatically installed on his browser software. By browsing the site, he accepts them. A cookie is an element which does not identify the User but is used to record information relating to their navigation on the website. The User can deactivate this cookie using the settings in their browser software.
Intellectual property :
The content of the site www.theshantyhair.com is the exclusive property of The Shanty Hair. Any reproduction, even partial, is strictly prohibited.
Return policy :
At The Shanty Hair, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.
Right to retract
In accordance with current legislation, you have 14 days from receipt of your order to exercise your right of withdrawal without having to give a reason.
Return Conditions
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Returned products must be in their original condition, unused, undamaged and accompanied by all accessories provided.
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Personalized or custom-made items may not be eligible for return unless there is a defect or non-conformity.
Return Procedure
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Contact our customer service at theshantyhair@gmail.com to inform us of your intention to return the product.
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Pack the product carefully in its original packaging or appropriate packaging to avoid damage during transportation.
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Include a copy of the purchase invoice in the package.
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Send the package to the following address: 7 allée Valentina Téréchkova, 93270 Sevran
Refund
The refund will be made within 14 days of receipt of the returned product. The refund will include the original purchase price and standard shipping costs, if applicable. Return costs are the responsibility of the customer, except in the case of a defective or non-compliant product.
After sales service
If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer service team. We are here to help you.
Contact details :
You can contact us at the following address: theshantyhair@gmail.com